The acquisition of any product to achieve a business result is a combination of how well it serves the business problem, total cost to acquire including time to product use, and establishing a relationship with a vendor that you are depending on as a business partner.
This guide is broken down into three specific areas. Value. Cost. Trust. It also highlights how the CMS Public Key Infrastructure (PKI) Operations and Digital Certificate Lifecycle Management Platform specifically delivers on the proposition of Total Cost Certainty.
Value is defined by the client, typically with a criteria of relative worth, utility, or importance. It is incumbent on the vendor (in this case CSS) to demonstrate to its client that separate from price, the proposed business solution provides a demonstrable path to better security and better operations.
CMS Enterprise is both a PKI Operations solution and a Certificate Lifecycle Management product for both private and publicly rooted PKIs. Gartner in research paper G00308940 calls out that CSS is unique against its competitors. CMS Enterprise manages every certificate, all the time, with the ability to receive alerts, notifications, and reports of the complete certificate eco-system. Extensive APIs also allow integration in to business systems such as Splunk, CHEF, Puppet, Active Directory, ServiceNow, and much more. Most importantly, CMS Enterprise increases the security posture of an organization with real-time information from the issuing CAs both Private and Public. Only CMS Enterprise gives you total control of issuance of your privately rooted Certificate Authority. Other competitive platforms allow end runs to the source systems.
Security, complete real-time coverage, and extensibility separate CMS Enterprise from any product on the market.
Cost takes into account many factors. Product price, license model, support, services, training, time to productivity, growth, future upgrades. The price is not the cost. Certainty in cost has very little to do with price.
What is the most important certificate in your organization? Answer – the one that allows a breach or an outage. How does an organization find and monitor that specific certificate if it is not managing every certificate, all the time? CMS Enterprise is licensed as a site license to our clients. That means that unlimited quantities of certificates under management, and unlimited quantities of features in the product are available to our clients.
The product, installation, training, and support are incorporated into a single annual license fee. That fee does not change over the term of the agreement. Use more certificates, same cost. Deploy additional servers and applications, same cost. Double the size of your organization, same cost. Version upgrades, same cost. Certainty is the key work in Cost Certainty Guide. CMS Enterprise is unique in providing you true certainty over the lifetime of the product. No surprises for your budget.
One more comment on cost, time to adoption is important. It determines when an organization begins to realize the benefit of its investment. CMS Enterprise has the shortest time to productive implementation in the industry. In many cases, firms have all their certificates under management and alerting in less than three weeks.
The adage is people do business with people they trust. Trust is earned in small increments over a long time and invalidated in the blink of an eye.
It takes a long time to establish and the blink of an eye to destroy. CSS prides itself in our relationship with clients. We are fortunate to claim that no client has ever replaced CMS Enterprise with a competitive offering. The same cannot be said for other vendors that offer certificate lifecycle management and have already turned to CMS Enterprise. We believe there are two core reasons.
First, we are first and foremost a cyber security company with an eye towards best practice in everything we do. Clients deploy certificates to enhance their security posture. The client’s expectation is that the product and company they align with are partners in a major line of defense against bad things happening.
Second, we listen. We listen to our clients. We listen to industry experts. We listen to our engineers. Our product (any product) is not perfect. Whether it is an enhancement, usability, or client interaction; CSS responds quickly and with integrity.
At CSS, we learn from our clients every day. They are the reason we enjoy what we do. Earning the right to ask for their business is the definition of earning trust.
There is no such thing, as a sure thing.
Certainty is a feeling based on evidence and intuition. Evidence is comprised of features, functions, demonstrations, proofs of concept, and adaptability. Intuition is understanding if you share a belief system with another party.
Cost is comprised of items that impact your budgets of money, time, and resources. Costs for acquisition, support, growth, and supportability.
To the extent that you are comfortable with those coming together on behalf of a need that exists in your organization, you will choose a vendor and a product that delivers on both.